training

Given enough time, even the closest of friends will disagree on something.

So it's not so surprising that disagreements exist in organizations and communities, inhabited as they are by people from different backgrounds with their own unique perspectives. Today, every organization and community must find ways to manage the ongoing differences, and sometimes conflict, to which diversity gives rise.

Meta‑Culture workshops and courses are designed to help organizations and communities deal constructively with differences
and conflict.

Our courses are rigorous and interactive, and can be customized with specific case studies to suit the clients' needs. Using live case studies, interactive exercises, and contemporary examples, Meta‑Culture trainers engage participants as individuals and in groups. Participants in our courses have described their learning experience with us as creative, eye opening and effective.

Our trainings are typically 2-4 day programs.

training
CONFLICT MANAGEMENT-1
Managing Challenging Conversations

An experiential skill-building course. Participants understand the dynamics of organizational disputes and develop the skills to manage their own difficult workplace conversations.

 
CONFLICT MANAGEMENT-2
Becoming a Conflict Manager
Prerequisite: Conflict Management-1

A specialized course that develops the capacity of human resource personnel, senior management, and project managers to function as credible and neutral third parties who can effectively manage their colleagues' grievances and conflicts.

 
COLLABORATIVE NEGOTIATION
Operationalizing "Win-Win"

This course teaches participants collaboration, the art and science of working with, rather than against, the other party in a negotiation. Course skills focus on increasing the value that parties can get in a negotiation. These skills are useful for executives in functions as diverse as sales, operations, human resources, procurement, client management, finance, and many more.

 
CROSS-CULTURAL COMMUNICATION

This course is a must for professionals who regularly interact with international colleagues or clients, and therefore require a deeper level of cross-cultural understanding. It is designed to sensitize participants to the different communication dynamics that are subtle but powerful barriers to business objectives. The course also addresses issues of power, stereotypes, bias and influence.

 
LEADERSHIP AND INFLUENCE BUILDING

Leadership and Influence Building workshops introduce participants to the critical skills they need to create appropriate climate to form, lead, adjust, and strengthen teams. Participants will be challenged to redefine what it means to be "leaders" in a challenging and dynamic business environment defined by issues related to the changing workforce culture and a new generation of employees in India.

 
TEAM BUILDING AND ALIGNMENT
Internal Alignment & A Healthy Work Culture

This course is a refreshing change from your typical team-building programs. We do detailed advance diagnostics to identify specific challenges and relevant organizational goals. While we do engage participants in a mix of exercises, games, and simulations, the course is unique in that it also includes intensive facilitated conversations to help the group talk about sensitive or taboo team challenges. These exercises and conversations clarify larger organizational goals, the roles of individuals and teams, and ways of bridging differences and relationship gaps.

 
SILOS TO SYNERGY
Prerequisite: Conflict Management-1

The goal of this course is to help individuals and teams shift from silo-oriented thinking and behavior to a team- and systems-oriented mentality. Participants will discover the real and tangible benefits of cross-functional collaboration. They will also learn how to examine their own biases and professional stereotypes; think critically; and consider the consequences of their decisions and actions.

 
CRITICAL AND CREATIVE THINKING
Critical Thinking

This course challenges participants to reflect on and assess their own thinking and reasoning. It provides skills to strengthen decision-making processes, from developing the tools to determine the legitimacy of information to making sense of available data and arriving at robust conclusions. Participants develop the capacity to articulate these conclusions in a persuasive manner.

Creative Thinking

This part of the course awakens participants' creativity and imagination. Participants learn to transform routine responses to ordinary problems into opportunities for creative problem solving. The course helps organizations to drive internal creativity and develop ideas that are innovative and useful.

 
TRAIN THE TRAINER

Even the best trainers must work to keep pace with today's changing professional environments. Meta‑Culture offers a rigorous experiential program to help trainers design and deliver more dynamic programs that maximize learning and organizational impact. Amongst other things, trainers will learn to create effective agendas, facilitate productive conversations, and manage difficult participants.

 
DECISION-MAKING AND PROBLEM-SOLVING
Prerequisite: Critical and Creative Thinking

This course is for senior managers who want to further develop their decision-making skills. Participants learn to utilize analytical tools, structure decision-making processes, and present cogent arguments for problem-solving. They learn to seek vital information and use collaborative skills to build consensus among multiple parties.

 
INNOVATION TRAINING
Prerequisite: Critical and Creative Thinking

This course is for managers who want to create a culture of innovation in their organization. Participants learn about systems that enhance, rather than prevent, innovation. They learn how innovation can be incorporated systemically in an organization, and how it comes from building a culture of curiosity and an environment that supports experimentation, risk-taking, and follow-through.

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  • FAQs
    What is the Return on Investment of training programs in dispute communication and collaborative negotiation?
    A 2-day course can at best be an introduction. What "sticks" with participants after the training depends on how they use what they've learned over time, and the support they get from their environment to do so.
    For this reason, and because changes in communication and negotiation skills are difficult to measure quantitatively, determining the ROI for our training programs is complex. It's possible, but requires rigorous follow-through with the same participants over time.
    We're happy to do it if you're ready to invest in it.
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META SPEAK

Learning pottery, new culinary techniques, or another language does not necessarily challenge one's notion of self. Even as you appreciate the flavor of star anise, you are not forced to fundamentally question the meaning and purpose of life. But a course in Critical Thinking or Conflict Resolution is different - it doesn't just add a new skill to your repertoire, it changes you in surprising ways!